salesforce.com, but you're not
quite sure how to maximize your profits with it? Never fear!
Salesforce.com for Dummies shows
you the quick-and-easy way to start selling your product or service
online without the confusion
or fuss.
With an emphasis on customer relationship management, this hands-on
guide helps you manage
accounts, market your products, and improve service. Whether you're a
salesperson, channel
manager, marketing mogul, customer rep, or executive, you'll find
secrets here for making your
job easier, your day more productive, and your business more successful.
This second edition has
been revised to include Salesforce.com's latest product and feature
offerings as of the Summer
2006 release, giving you the tools you need to:
Build a product catalog
Manage price books
Calculating and customizing forecasts
Drive demand up with campaigns
Stimulate sales effectiveness with documents
Deliver excellent service
Analyze data with reports
Verify your company profile
Add users to salesforce
Customize your page and search layout
Extend your usage of Salesforce beyond CRM
This guide makes suggestions on how to dive more productivity and
improve communication
with standard templates from the Dummies Web site. With this book you'll
get up to speed fast
and manage your business information more effectively with
Salesforce.com today!
http://rapidshare.com/files/89851886/9780470048931-047004893X.rar
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